Employees in Whole Foods Market say the particular company’ s new policies possess thrown their workday into mayhem, with one supervisor saying it’ s not uncommon to see stressed-out workers crying on the job.
Workers for the Austin-based supermarket chain tell Business Insider that the store’ s brand new “ order-to-shelf” inventory system continues to be taking a toll on the staff because the guidelines were implemented last year.
“I wake up in the middle of the night time from nightmares about maps plus inventory, ” said one Entire Foods employee who spoke along with Business Insider. “ The stress has established such a tense working environment. Viewing someone cry at work is becoming regular. ”
Under the new procedure, store supervisors and employees are instructed to show the store’ s inventory mainly on its shelves, rather than keep a larger inventory in a back area and constantly restock — the practice that leads to stores “ continuously running out of products, ” according to one employee.
This order-to-shelf system, or OTS, is also exactly the same system that was recently blamed for that empty shelves spotted at Entire Foods locations across the country, but workers have claimed that the “ militaristic” inventory system prevented them through doing much to correct the problem.
Making matters worse are the brand new “ scorecards” that managers are required to grade their employees along with. According to Business Insider, these scorecards record how an employee stocked a particular shelf, or managed the storage space for their department. Supervisors are also likely to quiz employees on the best-selling products or sales goals for that specific week, and deduct points with regard to unsatisfactory results, if necessary.
“Every item within our department has a designated spot which is labeled or marked, ” an additional employee told the publication. “If that item is even a good inch outside of its designated place … we receive negative scars. ”
Any employee who scores beneath an 89. 9 is perhaps subject to termination, say workers.
And while lower-scoring employees have been terminated under the brand new “ scorecard” system, an unknown employee said store leaders as well as one regional vice president have got quit “ because they consider OTS to be absurd. ”
Other employees state they hope that Amazon, which usually recently acquired Whole Foods, should come to their rescue. (The implementation associated with Whole Foods’ OTS system predates Amazon’ s acquisition of the company. ) But as Gizmodo records, Amazon’ s own delivery motorists are working under “ similar conditions” and struggling to finish their paths on time.
A representative just for Whole Foods was not immediately readily available for comment.